KubeCare+: Fully Managed Day-2 Kubernetes Operations
KubeCare+ provides end-to-end lifecycle management, upgrades, observability, policies, and 24/7 incident response. So your teams can focus on shipping, not firefighting.
What Is KubeCare+?
KubeCare+ is Stakater’s managed operations service for Kubernetes, covering cluster upgrades, platform tools, incident response, and support case management across the entire lifecycle.
It is built around four fundamental pillars:
Cluster Lifecycle Management
Platform Tools Lifecycle Management
Proactive Incident & Alert Management
Support Case Management
The Four Pillars of KubeCare+
Cluster Lifecycle Management
We own and manage the complete lifecycle of your Kubernetes clusters:
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Version planning, testing, and controlled upgrades
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Node pool updates and worker lifecycle automation
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Continuous cluster health monitoring
Platform Tools Lifecycle Management
We manage the tooling that makes Kubernetes production-ready:
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GitOps platforms (Argo CD / Flux)
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Observability stack (Prometheus, Loki, Grafana, Alertmanager)
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Secrets management (Vault, External Secrets)
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Security and governance (OPA / Kyverno)
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Backup and disaster recovery (Velero)
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Ingress controllers and certificate lifecycle
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Configuration drift detection and reconciliation
Proactive Incident & Alert Management
Your platform is continuously monitored and actively managed:
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Real-time monitoring of core platform components
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Severity-based incident response (P1–P4)
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Root cause analysis with corrective actions
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SLA-backed workflows for rapid recovery
Support Case Management
Human support from Kubernetes experts—not ticket bots:
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Slack and support portal access
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Architecture and operations advisory
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Prioritized case handling and escalation
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Transparent communication during incidents
KubeCare+ Onboarding Journey
Day 1 – Kickoff & Access
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Introductions and success criteria alignment
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Read-only access to clusters and tooling
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Support channel setup
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Optional platform audit
Day 2 – Requirements & State Validation
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Inventory of platform components
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Cluster version and node state assessment
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Review of alerting rules, ingress, and policies
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Prioritized improvement plan
Day 14 – Platform Stabilized & Managed
Critical fixes applied
Platform components upgraded
Monitoring and alerting activated
Backup pipelines validated
Completion checklist and handover
Ongoing – You Build Apps, We Run the Platform
Continuous upgrades
24/7 incident response
Monthly health and optimization reports
Architecture and compliance guidance
KubeCare+ Onboarding Journey
Day 1 – Kickoff & Access
-
Introductions and success criteria alignment
-
Read-only access to clusters and tooling
-
Support channel setup
-
Optional platform audit
Day 2 – Requirements & State Validation
-
Inventory of platform components
-
Cluster version and node state assessment
-
Review of alerting rules, ingress, and policies
-
Prioritized improvement plan
Day 14 – Platform Stabilized & Managed
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Critical fixes applied
-
Platform components upgraded
-
Monitoring and alerting activated
-
Backup pipelines validated
-
Completion checklist and handover
Ongoing – You Build Apps, We Run the Platform
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Continuous upgrades
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24/7 incident response
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Monthly health and optimization reports
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Architecture and compliance guidance
What We Operate for You
Platform Operations
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Kubernetes cluster upgrades
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GitOps reconciliation health
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Observability tuning and dashboards
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Backup and restore verification
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Policy enforcement and remediation
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Certificate lifecycle automation
Incident & Alerting
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Real-time alert triage
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Root cause analysis for P1–P3 incidents
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SLA-based response windows
Governance & Optimization
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Drift detection
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Performance tuning
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Monthly health reports
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Quarterly optimization guidance
Engagement & Resourcing Model
Dedicated SRE Team
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Shared or semi-dedicated SRE coverage based on your selected SLA tier.
Platform Engineers (On-Demand)
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Specialized support for GitOps operations, cluster upgrades, observability, and policy enforcement as required.
Platform Architect Access
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Advisory hours included in Advanced and Premium plans for architecture guidance and strategic decisions.
Plans & Pricing
All services are provided remotely
Pricing is based on up to 3 worker nodes per cluster. Additional worker nodes will be charged incrementally.
Plans & Pricing
All services are provided remotely
Pricing is based on up to 3 worker nodes per cluster. Additional worker nodes will be charged incrementally.
What’s Not Included (Optional Add-Ons)
These can be added as optional modules or handled by internal teams.
Not included by default:
David Bagares gata 26A, 111 38 Stockholm, Sweden
© 2025 Stakater.com
David Bagares gata 26A, 111 38 Stockholm, Sweden
© 2025 Stakater.com
