KubeCare+: Fully Managed Day-2 Kubernetes Operations
KubeCare+ provides end-to-end lifecycle management, upgrades, observability, policies, and 24/7 incident response. So your teams can focus on shipping, not firefighting.
What Is KubeCare+?
KubeCare+ is Stakater’s managed operations service for Kubernetes, covering cluster upgrades, platform tools, incident response, and support case management across the entire lifecycle.
It is built around four fundamental pillars:
Cluster Lifecycle Management
Platform Tools Lifecycle Management
Proactive Incident & Alert Management
Support Case Management
The Four Pillars of KubeCare+
Cluster Lifecycle Management
We own and manage the complete lifecycle of your Kubernetes clusters:
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Version planning, testing, and controlled upgrades
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Node pool updates and worker lifecycle automation
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Continuous cluster health monitoring
Platform Tools Lifecycle Management
We manage the tooling that makes Kubernetes production-ready:
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GitOps platforms (Argo CD / Flux)
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Observability stack (Prometheus, Loki, Grafana, Alertmanager)
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Secrets management (Vault, External Secrets)
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Security and governance (OPA / Kyverno)
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Backup and disaster recovery (Velero)
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Ingress controllers and certificate lifecycle
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Configuration drift detection and reconciliation
Proactive Incident & Alert Management
Your platform is continuously monitored and actively managed:
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Real-time monitoring of core platform components
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Severity-based incident response (P1–P4)
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Root cause analysis with corrective actions
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SLA-backed workflows for rapid recovery
Support Case Management
Human support from Kubernetes experts—not ticket bots:
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Slack and support portal access
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Architecture and operations advisory
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Prioritized case handling and escalation
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Transparent communication during incidents
KubeCare+ Onboarding Journey
Day 1 – Kickoff & Access
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Introductions and success criteria alignment
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Read-only access to clusters and tooling
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Support channel setup
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Optional platform audit
Day 2 – Requirements & State Validation
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Inventory of platform components
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Cluster version and node state assessment
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Review of alerting rules, ingress, and policies
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Prioritized improvement plan
Day 14 – Platform Stabilized & Managed
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Critical fixes applied
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Platform components upgraded
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Monitoring and alerting activated
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Backup pipelines validated
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Completion checklist and handover
Ongoing – You Build Apps, We Run the Platform
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Continuous upgrades
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24/7 incident response
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Monthly health and optimization reports
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Architecture and compliance guidance
KubeCare+ Onboarding Journey
Day 1 – Kickoff & Access
-
Introductions and success criteria alignment
-
Read-only access to clusters and tooling
-
Support channel setup
-
Optional platform audit
Day 2 – Requirements & State Validation
-
Inventory of platform components
-
Cluster version and node state assessment
-
Review of alerting rules, ingress, and policies
-
Prioritized improvement plan
Day 14 – Platform Stabilized & Managed
-
Critical fixes applied
-
Platform components upgraded
-
Monitoring and alerting activated
-
Backup pipelines validated
-
Completion checklist and handover
Ongoing – You Build Apps, We Run the Platform
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Continuous upgrades
-
24/7 incident response
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Monthly health and optimization reports
-
Architecture and compliance guidance
What We Operate for You
Platform Operations
Kubernetes cluster upgrades
GitOps reconciliation health
Observability tuning and dashboards
Backup and restore verification
Policy enforcement and remediation
Certificate lifecycle automation
Incident & Alerting
Real-time alert triage
Root cause analysis for P1–P3 incidents
SLA-based response windows
Governance & Optimization
Drift detection
Performance tuning
Monthly health reports
Quarterly optimization guidance
Engagement & Resourcing Model
Dedicated SRE Team
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Shared or semi-dedicated SRE coverage based on your selected SLA tier.
Platform Engineers (On-Demand)
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Specialized support for GitOps operations, cluster upgrades, observability, and policy enforcement as required.
Platform Architect Access
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Advisory hours included in Advanced and Premium plans for architecture guidance and strategic decisions.
Plans & Pricing
All services are provided remotely
Pricing is based on up to 3 worker nodes per cluster. Additional worker nodes will be charged incrementally.
Plans & Pricing
All services are provided remotely
Pricing is based on up to 3 worker nodes per cluster. Additional worker nodes will be charged incrementally.
What’s Not Included (Optional Add-Ons)
These can be added as optional modules or handled by internal teams.
